Complaints, comments and general questions about health services

-Automatic translation

• The Directorate of Health does not accept compensation claims or determine liability for compensation. This is the role of the Icelandic Health Insurance or the insurance companies of the healthcare practitioners concerned. Information on patient insurance (Icelandic) can be found on the Icelandic Health Insurance website.

• The role of the Directorate of Health is to investigate a complaint and to provide a reasoned, professional opinion as to whether there have been errors, negligence, and/or inappropriate behaviour in the provision of health services.