Digital steps of government agencies
What is needed to get the Digital Steps?
What is needed to get the Digital Steps?
Digital mailbox
A public entity has connected a web service and has sent documents to customers via the Digital mailbox.
To receive Digital Step, the document provider must have sent at least one document to a customer.
Authentication system
A public entity uses the new Ísland.is authentication service for one of their online service portals.
To receive Digital Step, a service provider must use the new authentication service for one online service portal.
Application system
Users can apply for a public service using the application system
To receive Digital Step a service entity must have one application in the Application system.
Service portal on Ísland.is
A public entity uses the Service portal on Ísland.is to share information with its customers.
To receive Digital Step a service provider must make data related to one service accessible in the Service portal on Ísland.is.
Website on Ísland.is
A public entity uses Ísland.is as their main website
To receive Digital Steps a service provider must use Ísland.is as their main website
Askur Chat
A public entity uses Askur to service and communicate with its users. A service provider can contribute to Askur's content on Ísland.is without using Ísland.is for their main website.
To receive Digital Step a service provider must have implemented Askur and provide service through the online chat.
Ísland.is app
A public entity uses the Ísland.is app to share information with its customers.
To receive Digital Step a service provider must make data related to one service or license accessible in the Ísland.is app.
Straumurinn (X-Road)
A public entity uses the Straumurinn (X-Road) to exchange data with other public entities.
To receive Digital Step a service provider must have one active API in X-Road.
Service page on Ísland.is
A public entity uses the service page Ísland.is to support self-service for their users.
To receive Digital Step the service provider must publish their most frequent requests and solutions on the service page.