Newsletter January 2023

Looking back at 2022

In our daily routines, we often lose sight of the big picture and how much we achieve. It is, therefore, essential to pause occasionally and look over one's shoulder. A new year is an excellent occasion for this. The theme of 2022 was to fully develop the digital core services available to public bodies at Digital Iceland. Many things come to mind when we look back on our lives, and it is impossible to list everything. Some projects received much publicity, while others were invisible to users but very important.

• Iceland moved up the ladder of digital public services in the European (Egov - 4th place) and World Championships (eGDI - 5th place). A lot is in the process already, and we will be pushing for the top in the years to come.

• 70% of users are satisfied with our website Ísland.is. That tells us that we are on the right track. User satisfaction is of paramount importance for Ísland.is is.

• The conference Connecting the State was held for 3rd time and was well received. A total of 400 people attended the conference, with over 1000 people watching on stream.

• A new login service from Ísland.is was implemented by a number of organizations that now has a new power of attorney system and is faster and more secure than the previous one.

• The new My pages of Ísland.is significantly increased the data and service processes that are now accessible to individuals, companies, and institutions.

• Major milestones were achieved in electronic registrations. But as was said earlier, this is only a fraction of the 2022 projects.

The year in numbers:

• The number of pageviews on Ísland.is went over 10 million, an increase of 78% from year to year.

• 6 agencies moved their website and are now part of Ísland.is. There are the Icelandic Health Insurance, the Office of the Attorney General, the National Electoral Board, the Directorate of Immigration, the Healthcare Institution of North Iceland, and the Directorate of Fisheries, but there were county commissioners.

• 2 project websites opened in Ísland.is. There are the State Human Resources Centre and the State Innovation Centre.

• The Digital Mailbox implementation plan is in process for the next two years. All public entities will be connected by the beginning of 2025.

• 83% of applications for parental leave are digital and now 94% of applicants have the option of applying digitally.

• 65 thousand people downloaded the Ísland.is app in 2022.

• 3 new digital certificates were added to the Ísland.is app. ADR rights, machinery rights, firearms licenses, and gun ownership. The digital driving license was previously available in the app.

• Over a thousand application processes have been submitted to Ísland.is.

• All of the state's core databases can be found on X-Road.

• Over 74 thousand documents (loans) were registered electronically in 2022 and over 9 thousand mortgage documents.

Þema ársins 2023 hjá stafænu Íslandi er áframhaldandi þróun og innleiðing stafrænna lausna.

The 2023 theme for Digital Iceland is the continued development and implementation of digital solutions. The project list includes many processes that will simplify the lives of the people of Iceland. It is clear already that it will be a pleasure to look back on the year beginning of 2024.

Death certificate digital

District Commissioners now receive death notices electronically. Family members can also report deaths digitally and therefore do not have to show up at the District Commissioners with a death certificate. Tax returns are also sent automatically to the District Commissioners following the digital certificate. More digital processes are being developed that will provide relief to the family members of deceased loved ones.

Read more on electronic death proceedings

Passport information on Ísland.is My pages

Increased convenience of accessing passport information. You can now see information about your passport and the children in your custody under My pages on Iceland.is.

Read more on passport information

Amongst the projects of Digital Iceland:

• Agency Admin system for Ísland.is

• Mortgage estate exchange order

• Request for a Marriage license

• Displaying vehicles and real estate in Ísland.is app

• Publication of the Icelandic Bar list at Ísland.is

• Publication of the Icelandic Estate Registry at Ísland.is

• Ownership of a vehicle

• Renewal of driving licenses

• My pages: Study record of graduates from the University of Iceland

• Order vehicle registration number

• Electronic inheritance report

• Electronic submission of annual financial statements to the National Audit Office

• Electronic registrations of real estate deeds

• Electronic registration of real estate purchase contracts

• Registration of the supervisor for practice driving

• Digital application for parental leave: Adoption and permanent foster care

• Digital invalidity card

• Digital passport application

• Application for operating licenses for restaurants and tourist accommodation establishments

• Application for a tachograph card

• Your passport - publishing information in the app Ísland.is

• The website of the Directorate of Health in Ísland.is

• Website of the Healthcare Institution of South of Iceland moves to Ísland.is

• The website of Ríkiskaup to Ísland.is