Accommodation services / hospital hotels

Reykjavík

Those who need accommodation in Reykjavík are advised to seek direct access to the Landspítali Hospital hotel.

An individual pays a certain part of the cost of staying there in accordance with the Regulation on stays at a hospital hotel nr. 419/2019 with subsequent amendments.

For each day, the payment portion of an individual is ISK 1,844. Iceland Health does not contribute to these costs.

Akureyri

Health insured individuals may be entitled to accommodation services when they have to stay away from their homes due to health services in Akureyri.

A referral/request from the doctor/nurse/midwife must be made before booking accommodation.

• Accommodation may be booked for the period indicated by the reference, though it is dependent on the availability of space in the accommodation. The request shall be submitted upon enrolment at the accommodation establishment.

• The guest house has the right to request a credit card number to ensure payment if the stay is not notified within the prescribed time limit.

Contracts are between Iceland Health and the following accommodation establishments:

• Hotel Akureyri, Hafnarstræti 67, 600 Akureyri - Gistihúsið Hrafninn, Brekkugata 4, 600 Akureyri, tel. 462 5600

• Healthcare Services, Nursing Home, Healthcare Apartments, Austurbyggð 17, 600 Akureyri, tel 460 9100, office opening hours are weekdays from 8 to 15.

An individual pays a certain part of the cost of staying in accordance with the same Regulation as applies to the Landspítali Hospital.

For each day, the payment portion of an individual is ISK 1,844, which includes accommodation and full board. Iceland Health does not contribute to those costs.

Nursing and accompanying person

Accommodation establishments do not offer nursing services and guests must be able to cope with the activities of daily life. If individuals are handicapped with mobility or wheelchair bound, it is a good idea to familiarize themselves with the facilities of each accommodation unit in advance because of the accessibility of disabled persons and the facilities for an accompanying person/family member. The accompanying person pays ISK 1,844 per day; he/she stays in the same room. If a person under the age of 18 is accompanied by two accompanying person who are staying in the same room, they shall pay a combined sum of ISK 1,844. The service is only available to the applicant of health services. In the case of admission of a child to hospital, the right of guardians to pay travel and/or subsistence expenses may be in place.

Travel costs

For travel reimbursement see Payment contributions for domestic travel costs.

Exemptions

In certain cases exemptions are granted if you need to stay for more than 21 days.

If it is foreseen that an individual will have to stay for more than 21 days over a 12-month period, then an exemption for an extended stay may be applied for. A doctor/nurse/midwife shall send the Health Insurance application, together with a medical certificate, and information on the health services foreseen during the period of derogation in question.

If an individual is in need of regular medical treatment in a hospital for a long period, such as hemodialysis, away from home and for this reason needs to stay in a hospital hotel, the individual may be exempted from the abovementioned maximum stay. A request for an exemption must be submitted to Iceland Health by a doctor or a nurse through the Data Portal, and the Administration shall assess whether the individual meets the conditions for an exemption.