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Access to personal data

Access rights

Individuals can ask an organisation for a copy of the personal information they have about them.

The request may be either oral or written.

Processing time

The organisation must provide an individual with a copy of their data as soon as possible and no later than 1 month after the request.

In certain circumstances, for example, particularly complicated or many requests, the deadline may be extended by 2 months. In this case, individuals must be informed:

  • within 1 month of their request

  • on why there is a delay

  • about the right to file a complaint with the Data Protection Authority

Exceptions

Under certain circumstances, an organisation may retain information again, for example, if the information relates to:

  • scientific study or archiving

  • prevention or investigation of a crime

  • national security, defence or public interest

In these cases they are not obliged to inform why information is being retained.

Cost

Access to an individuals data is generally free of charge.

However, an orgnisation may charge administrative costs in certain circumstances, for example if:

  • asked is for a lot of information

  • it takes a lot of time and effort to process the request

  • request is clearly unfounded or excessive due to repeated

Data Protection Authority

Contact us

postur@personuvernd.is

Telephone: (+354) 510 9600

Opening hours

Weekdays from 9 am to 12 pm and 1 pm to 3 pm

Telephone consultation on Thursdays from 9 am to 12 pm

Address

Laugavegur 166, 4th floor

105 Reykjavík, Ísland

Identification number: 560800-2820